Aligning the Perioperative Process to Hospital Strategy

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Author(s): Jim Ryan (Auburn University at Montgomery, USA), Barbara Doster (University of Alabama – Birmingham Hospital, USA), Sandra Daily (Duke University Hospital, USA)and Carmen C. Lewis (Troy University, USA)
Copyright: 2018
Pages: 25
Source title: Handbook of Research on Emerging Perspectives on Healthcare Information Systems and Informatics
Source Author(s)/Editor(s): Joseph Tan (McMaster University, Canada)
DOI: 10.4018/978-1-5225-5460-8.ch003

Keywords: Health Information Systems / Healthcare Administration / Medical Information Science Reference / Medicine & Healthcare

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Abstract

This chapter identifies how dynamic technological activities of analysis, evaluation, and synthesis, applied to internal and external organizational data, can highlight complex relationships within integrated hospital processes to target opportunity for improvement and ultimately yield improved capabilities aligned to hospital strategy. This case study examines process management practices of balanced scorecards and dashboards to monitor, improve, and align the perioperative process to overall hospital goals at strategic, tactical, and operational levels. Based on a 168-month longitudinal study of a 1,157 registered-bed academic medical center, this case study investigates the impact of integrated hospital information systems and business analytics to improve perioperative workflow efficiency, patient care perspective, stakeholder satisfaction, clinical operations, and financial cost effectiveness. The conclusion includes discussion of study implications and limitations.

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Aligning the Perioperative Process to Hospital Strategy

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