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Aiding the Fourth Industrial Revolution in the Developing World: Socio-Cultural Leadership in ICT4D – Learnings From Telecentres in a South Asian Country
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Author(s): Sampath S. Windsor (Independent Researcher, Australia), Carol Royal (Independent Researcher, Australia)and Chatura C. Windsor (Independent Researcher, Australia)
Copyright: 2021
Pages: 38
Source title:
Global Business Leadership Development for the Fourth Industrial Revolution
Source Author(s)/Editor(s): Peter Smith (The Leadership Alliance Inc., Canada)and Tom Cockburn (Center for Dynamic Leadership Models in Global Business, Canada)
DOI: 10.4018/978-1-7998-4861-5.ch013
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Abstract
Academic research that examines different leadership models utilised in the digital age within ICT4D that facilitates the Fourth Industrial Revolution for the marginalised people are scarce. This study focused on the e-Sri Lanka program, initially funded by the World Bank as a unique South Asian project that established a network of 1,005 Nenasala telecentres. Sri Lanka is further focused on building an e-smart, e-inclusive society through ICT4D. In 2020, the Nenasala 2.0 initiative is to be expanded on the Nenasala network to scale up e-society innovations. This context provides an exciting research bedrock to explore. The research findings revealed that leadership at various organisational levels will be key to Nenasala 2.0 and ICT4D program sustainability. The Nenasala model that benefitted from unique community-based leadership was termed socio-cultural leadership. A replication of the study in other developing countries to identify the leadership needed in ICT4D could prove invaluable as it may identify viable complementary options to commercially orientated telecentres.
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