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AI-Driven Tools for Sustainable Public Administration: Identification of Potential Barriers to AI Adoption in Public Administration Including Technological
Abstract
This chapter examines the technological, economical and societal obstacles that may prevent Artificial Intelligence from being widely used in public administration. In order to fully utilise AI's potential to improve public administration, obstacles must be addressed. Adoption of AI necessitates a large initial financial outlay, which is sometimes limited by financial constraints and conflicting goals in the public sector. Additional financial strains are incurred by long-term maintenance and training costs. Social resistance to AI originates from worries about data privacy, distrust of automated systems, and fears about job displacement. Furthermore, the acceptance of AI may be slowed down by public awareness of its ethical ramifications. In order to fully utilise AI's potential to improve public administration decision-making, efficiency, and transparency, it is imperative that these obstacles be addressed. This chapter gives a detailed analysis of these barriers, offering stakeholders and policymakers insights in advancing AI adoption.
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