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AI (Artificial Intelligence) for Conflict Resolution and Negotiation: Enhancing Mediation and Collaboration Through Intelligent Technology

AI (Artificial Intelligence) for Conflict Resolution and Negotiation: Enhancing Mediation and Collaboration Through Intelligent Technology
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Author(s): C. Karthikeyan (SJB Institute of Technology, Vishwesarya Technological University, Belgav, India)
Copyright: 2025
Pages: 30
Source title: Navigating Organizational Behavior in the Digital Age With AI
Source Author(s)/Editor(s): Fahri Özsungur (Mersin University, Turkey)
DOI: 10.4018/979-8-3693-8442-8.ch002

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Abstract

The integration of artificial intelligence (AI) into conflict resolution and negotiation processes is transforming how disputes are managed, and decisions are made. This abstract explores the current and future developments in AI technologies aimed at enhancing transparency, accountability, and efficiency in these processes. AI-driven tools such as MediAI, which analyzes social data for community mediation, and blockchain-based smart contracts, are setting new standards for transparency by creating immutable records and providing clear, data-driven insights. Explainable AI (XAI) frameworks are making complex AI decisions more understandable, thereby fostering trust and accountability. Furthermore, advancements in AI for regulatory compliance and document review are streamlining processes and reducing legal risks.

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