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AI and Language: Transforming Communication in Health and Wellness

AI and Language: Transforming Communication in Health and Wellness
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Author(s): Preeti Tushar Joshi (Sri Balaji Vidyapeeth University, India), Eldad Tsabary (Concordia University, Canada)and Isanka P. Gamage (University of Kelaniya, Sri Lanka)
Copyright: 2025
Pages: 32
Source title: Driving Global Health and Sustainable Development Goals With Smart Technology
Source Author(s)/Editor(s): Mohit Kukreti (University of Technology and Applied Sceinces, Oman), Sabina Sehajpal (Chandigarh University, India), Rajesh Tiwari (Graphic Era University, India)and Kiran Sood (Chitkara University, India)
DOI: 10.4018/979-8-3373-0240-9.ch009

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Abstract

Artificial Intelligence (AI) has significantly transformed communication within the health and wellness industry. This transformation has not only enhanced healthcare delivery but also empowered individuals with tools and resources that facilitate proactive, personalized wellness management. Through language-based AI applications like chatbots, voice assistants, and Natural Language Processing (NLP) algorithms, healthcare providers can offer seamless patient experiences, enhance accessibility, and support decision-making. Additionally, these AI-driven communication tools help break language barriers, foster patient engagement, and encourage healthy lifestyle choices. This chapter delves into the mechanisms, applications, and implications of AI in reshaping communication in health and wellness, analyzing the ethical, practical, and social facets of this transformation

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