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A Study of Human Interaction Emotional Intelligence in Healthcare Applications

A Study of Human Interaction Emotional Intelligence in Healthcare Applications
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Author(s): Vanmathi C. (Vellore Institute of Technology, India), Mangayarkarasi R. (Vellore Institute of Technology, India), Prabhavathy P. (Vellore Institute of Technology, India), Hemalatha S. (Vellore Institute of Technology, India)and Sagar M. (Vellore Institute of Technology, India)
Copyright: 2023
Pages: 15
Source title: Multidisciplinary Applications of Deep Learning-Based Artificial Emotional Intelligence
Source Author(s)/Editor(s): Chiranji Lal Chowdhary (Vellore Institute of Technology, India)
DOI: 10.4018/978-1-6684-5673-6.ch010

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Abstract

A human's words, facial expressions, gestures, tone of voice, and even keyboard force can all be used in conjunction with artificial intelligence technologies to perform emotion intelligence (EI) identification. The development of artificial emotional intelligence has made it possible for people and robots to interact in a manner that is more natural, similar to the way that humans engage with one another. The expansion of the internet of things and wearable technology has a positive impact on the development of emotion detection software in the healthcare sector. This system contributes to society by making use of many forms of technology. There is always going to be a trade-off between price and functionality. The development of software with emotional intelligence relies on the collection of extensive datasets and the development of reliable modelling techniques. This chapter uses case studies, computing, and AI-based research methods to analyze emotional intelligence systems and their effects on human-computer interaction in the healthcare sector.

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