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A Review of Goal-Oriented and Business Process Modeling in Dental Clinic Software Management Systems

A Review of Goal-Oriented and Business Process Modeling in Dental Clinic Software Management Systems
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Author(s): Fedaa Mahmoud Abou Hseenee (Philadelphia University, Jordan), Natheer Khleaf Gharaibeh (Philadelphia University, Jordan)and Wafa Nasser Bdour (Al- Balqa' Applied University, Jordan)
Copyright: 2025
Pages: 30
Source title: Transforming Dental Health in Rural Communities: Digital Dentistry
Source Author(s)/Editor(s): Dachel Martínez Asanza (University of Medical Sciences of Havana, Cuba)
DOI: 10.4018/979-8-3693-7165-7.ch004

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Abstract

This chapter reviews the integration of business process modeling (BPM) and goal-oriented modeling (GOM) in the context of dental clinic software management systems (DC-SMS), It highlights how important are test cases in guaranteeing the functionality and quality of healthcare software. The chapter looks at several GOM frameworks, including KAOS, GBRAM, and i*. It also looks at how BPM—particularly BPMN—can be used to optimize workflows in DC-SMS. The chapter aims to demonstrate how GOM and BPM can greatly improve the effectiveness and precision of test case design and system testing. It also goes over the useful advantages of this integration, such as increased software system reliability, lower testing expenses and effort, and greater support for decision-making in healthcare settings. It is demonstrated that this integration addresses specific challenges in DC-SMS, such as aligning test cases with strategic goals and business process models, thereby contributing to more effective and comprehensive system evaluations.

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