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A Model of Cultural Competence in Open Source Systems
Abstract
Open source software and the open source movement have changed how users access the Internet and produced equality of access for the global community. Despite the access to free software and code sharing for the public and corporate users, open source users remain unaware of cultural competency standards for all its users and designers. The research on cultural competence is conspicuously absent. This chapter defines open source cultural competence as an ethical and equity imperative for open source systems and the communities served by this free, accessible software. A theoretical framework for integrating cultural competence into open source technology is presented, one that emphasizes cultural competency best practices. Future implications for integrating cultural competence into open source technology are highlighted.
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