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Latin America Online: Cases, Successes and Pitfalls

Latin America Online: Cases, Successes and Pitfalls
Author(s)/Editor(s): Mila Gascó-Hernandez (Pompeu Fabra University and Estratic, Spain)
Copyright: ©2007
DOI: 10.4018/978-1-59140-974-8
ISBN13: 9781591409748
ISBN10: 1591409748
EISBN13: 9781591409755


View Latin America Online: Cases, Successes and Pitfalls on the publisher's website for pricing and purchasing information.


It is becoming increasingly common for governments to initiate online governments for efficient and effective programs, facilitating more accessible government services, allowing greater public access to information and participation, and making government more accountable to citizens. Latin American countries are in pursuit of electronic government. They aim to understand and implement these programs much like the global leaders in communications and technology.

Latin America Online: Cases, Successes and Pitfalls describes how e-government initiatives are taking place in several Latin American countries, and provides an insightful analysis about those factors that are critical in an e-government design and implementation process. Latin America Online: Cases, Successes and Pitfalls discusses how contextual factors affect e-government success or failure, and proposes strategies to move forward to address future challenges."

Reviews and Testimonials

This is a fascinating book that is clearly professionally researched and documented, carefully written and edited with a great attention to detail. It is a valuable reference work for readers interested in contemporary developments in Latin America's Online World.

– Robert Davison, Editor, Electronic Journal of Information Systems in Developing Countries

The overall objectives of Gasco-Hernandez in presenting this analysis of e-government in Latin America include describing national and local level e-government initiatives, to analyze critical factors in the e-government design and implementation process, to discuss contextual factors of success and failure, to determine the existence of a particular Latin American e-government model, and to propose strategies for the future. To achieve these objectives, he presents case studies of the Argentine IT Professionals Forum, Brazil's Compras.Net, Brazil's e-tax system, the Chilean e-government strategy, and evolution of four state-government portals in Mexico.

– Book News (November 2007)

Latin America Online offers a comprehensive quantitative profile of e-government in Latin America. It highlights the methods, resources, and operations of top-tier countries and cities.

– Journal of Latin American Studies, Vol. 40 (2008)

Author's/Editor's Biography

Mila Gascó-Hernandez (Ed.)
Mila Gascó-Hernández holds a MBA and a PhD in public policy evaluation (Award Enric Prat de la Riba granted to the best PhD thesis on public management and administration, given by the Escola d’Administració Pública de Catalunya in Barcelona, Spain). She is co-founder of Estratic as well as an associate professor at both the Open University of Catalonia and the Pompeu Fabra University, both in Spain. For seven years, she was a senior analyst at the International Institute on Governance of Catalonia. She has a wide teaching experience (she worked as a full professor in the Rovira i Virgili University in Tarragona, Spain) as well as a broad researching experience. She has taken part in numerous national and international seminars, she has published both in Spanish and English and she has supervised some Ph. D thesis. She has collaborated with several institutions such as both the provincial and city government of Barcelona, the World Bank Development Gateway, the United Nations Development Program, the University of Hull in United Kingdom, the Mayor’s Office in Valencia (Venezuela) or the Governments of Brazil and Dominican Republic. Her main interests are related to public policies that allow the transition of a society to the so-called knowledge era (in particular she is interested in e-government and e-governance), to the use of ICTs for human development and to public policy evaluation.


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