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Case Studies in Knowledge Management

Case Studies in Knowledge Management
Author(s)/Editor(s): Murray E. Jennex (San Diego State University, USA)
Copyright: ©2005
DOI: 10.4018/978-1-59140-351-7
ISBN13: 9781591403517
ISBN10: 1591403510
EISBN13: 9781591403531

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Description

Case Studies in Knowledge Management provides rich, case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational and global settings. A variety of KM issues are explored, including issues associated with building a KMS, organizational culture and its effect on knowledge capture, sharing, re-use, strategy, and implementation of KM initiatives and a KMS. The benefit of focusing on case and action research is that this research provides an extensive and in-depth background and analysis on the subjects, providing readers with greater insight into the issues discussed.



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Author's/Editor's Biography

Murray Jennex (Ed.)
Murray E. Jennex is a Professor of Management Information Systems at San Diego State University, editor-in-chief of the International Journal of Knowledge Management, co-editor-in-chief of IGI Global book series, co-editor-in chief of the International Journal of Information Systems for Crisis Response and Management, and President of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, crisis response, system analysis and design, IS security, e-commerce, and organizational effectiveness. Dr. Jennex serves as the Knowledge, Innovation, and Entrepreneurial Systems Track co-chair at the Hawaii International Conference on System Sciences. He is the author of over 150 journal articles, book chapters, and conference proceedings on knowledge management, crisis response, end user computing, international information systems, organizational memory systems, ecommerce, cyber security, and software outsourcing. Dr. Jennex is a former US Navy Nuclear Power Propulsion officer and holds a B.A. in chemistry and physics from William Jewell College, an M.B.A. and an M.S. in software engineering from National University, an M.S. in telecommunications management and a Ph.D. in information systems from the Claremont Graduate University. Dr. Jennex is also a registered professional mechanical engineer in the state of California and a Certified Information Systems Security Professional (CISSP), a Certified Secure Software Lifecycle Professional (CSSLP), and a Project Management Professional (PMP).

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