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Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective

Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective
Author(s)/Editor(s): Michael A. Brown Sr. (Right Fit Communications LLC, USA)
Copyright: ©2022
DOI: 10.4018/978-1-7998-8950-2
ISBN13: 9781799889502
ISBN10: 1799889505
EISBN13: 9781799889526

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View Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective on the publisher's website for pricing and purchasing information.


Description

While the concept of teleworking has existed for many years, the COVID-19 pandemic drastically altered the operations of businesses and industries around the world. Through these shifts, there have been many challenges of adapting employees, business operations, productivity levels, technology, and more to meet this increased demand in teleworking. Through these challenges, not only were businesses forced to adapt, but a new wave of telework and its approach have been fostered.

Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective focuses on evaluating the response to the pandemic and how to continually improve teleworking and organizations in their utilization of remote work. This book provides multifaceted perspectives focused on all parties involved in these issues, from employees to CEOs. Covering topics such as employee risk, telework resistance, and performance, this book is an essential resource for managers, CEOs, business leaders, students of higher education, professors, researchers, and academicians.



Reviews and Testimonials

Every level of management should consider the many informative points in this book, with regards to teleworking, and how to manage and supervise people remotely. I believe this book will help enable senior level leadership to better manage their people through the lens of productivity and work/life/balance practices vice the traditional “just show up to work” for 8 hours mentality, that usually produce less productivity. I also believe this book will shift a culture . . . which is needed in the government sector. Highly recommend.

– Lee Bluitt, MBA

I keep realizing that when I’m consulting about on-site versus hybrid versus remote work situations, the conversation is more about trust than it is about location. The parties intend to determine what is the best location for the work, but their words and beliefs are more about the character, the engagement, and the interaction with employees. These conversations are actually about trust. If you manage or address trust first, location and processes are easy. This approach requires a commitment on the part of companies and leadership to find win-win solutions.

– Dr. Michael A. Brown Sr., Right Fit Communications LLC, USA

Author's/Editor's Biography

Michael Brown Sr.
Michael A. "Doc" Brown, Sr., Ph.D. has authored several books and is an accomplished public speaker. He has coached different sports at the recreation league, middle school, junior varsity, high school, and adult levels. He earned his Public Administration and Urban Policy degree, International Business, from Old Dominion University (ODU) in May 2011. He is teaching online public relations and communication courses for Florida Institute of Technology. He is a senior public affairs specialist serving government clients. He has 40-plus years of military and civilian experience combined and is an Air Force retiree who served 24 years in uniform.

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