IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Competency Trap in Organizational Learning: Turkish E-Government Gateway Application During the COVID-19 Pandemic

Competency Trap in Organizational Learning: Turkish E-Government Gateway Application During the COVID-19 Pandemic
View Sample PDF
Author(s): Ayse Asli Yilmaz (Atilim University, Turkey) and Sule Erdem Tuzlukaya (Atilim University, Turkey)
Copyright: 2022
Volume: 18
Issue: 1
Pages: 13
Source title: International Journal of Electronic Government Research (IJEGR)
Editor(s)-in-Chief: Nripendra P. Rana (University of Bradford, United Kingdom)
DOI: 10.4018/IJEGR.288068

Purchase


Abstract

The purpose of this study is to depict the competency trap in E-Government Gateway Application and its reactions during the COVID-19 Pandemic. A case study with the Delphi method is carried out to examine Turkish E-Government Gateway Application during COVID-19 Pandemic as Extraordinary Condition. The major finding of the study is, as a virtual organization, Turkish E-Government Gateway Application has dapperly adapted itself without falling into the competency trap during the transition from routine to the time in COVID-19. In the wake of gathering, synthesizing, and summarizing the ideas on the digital interactions from specialists among citizens, government and other government agencies, employees, and businesses/commerces comprehensive, detailed reactions are identified according to governmental agencies' and institutions course of action during routine and time in COVID- 19. This is the first study that unfolding e-governmental solutions without a competency trap within the unexpected, extraordinary condition.

Related Content

Anton A. Gerunov. © 2022. 20 pages.
Ayse Asli Yilmaz, Sule Erdem Tuzlukaya. © 2022. 13 pages.
Sergio Picazo-Vela, Dolores E. Luna, J. Ramon Gil-Garcia, Luis Felipe Luna-Reyes. © 2022. 18 pages.
Thalinee Sangkachan, Nuttakrit Powintara. © 2022. 19 pages.
Rex Perez Bringula, Mark Anthony D. Vale, Jenard A. Napolis, Franklin Pillos Oliva, Daniel Joseph T. De La Serna. © 2022. 13 pages.
Sarah El-Gamal, Rasha Abd El Aziz, Mohamed Farouk Abouelseoud. © 2022. 21 pages.
Ghadeer Kayal, Hasan Balfaqih, Farah Durani, Hatem Akeel, Abdulwahab Abukwaik, Norozzati Azudin. © 2022. 23 pages.
Body Bottom