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Cloud Computing Adoption in Government Organizations in Developing Countries: A Systematic Literature Review and Future Research Directions
Abstract
Cloud computing adoption in e-government offers significant benefits yet presents unique challenges, particularly for developing countries. While existing research has focused on technical aspects, this study expands the analysis to investigate broader determinants of cloud adoption from technological, organizational, environmental, and individual perspectives. A systematic literature review was conducted across six scholarly databases and identified 40 primary studies. The findings emphasize the importance of adopting an integrated organizational-individual perspective to understand cloud adoption better. The study proposes a multi-dimensional conceptual framework for cloud adoption in government organizations and recommends further empirical validation of this model. This review provides decision-makers and managers in the government sector with practical insights for addressing adoption challenges, enhancing service delivery, and increasing cloud computing acceptance rate within government organizations.
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