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Business Process Modeling Supporting the Requirements Elicitation of an Audit System: An Experience Report

Business Process Modeling Supporting the Requirements Elicitation of an Audit System: An Experience Report
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Author(s): Edna Dias Canedo (University of Brasília, Brazil), Ian Nery Bandeira (University of Brasília, Brazil), Larissa Pereira Gonçalves (University of Brasília, Brazil), Alessandra de Vasconcelos Sales (University of Brasília, Brazil), Fábio Mendonça (University of Brasília, Brazil), Cláudio Azevedo Costa (Brazilian Unified Health System General Audit Office, Brazil)and Rafael T. de Sousa Jr. (University of Brasília, Brazil)
Copyright: 2023
Volume: 19
Issue: 1
Pages: 20
Source title: International Journal of Electronic Government Research (IJEGR)
Editor(s)-in-Chief: Nripendra P. Rana (Qatar University, Qatar)
DOI: 10.4018/IJEGR.320192

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Abstract

Requirements elicitation is a highly relevant part of the software development process. Due to the several techniques that exist to perform it, it is necessary to understand the complexity of this activity for it to be well performed, thus ensuring the quality of the final product. In addition, it is also worth emphasizing that the existence of well-defined processes is essential for the stakeholders' needs to be correctly identified in the initial stages of the software development process. This paper presents an experience report of the requirements elicitation and business process modeling teams. The teams used the best practices and reference frameworks to understand, model, and perform business process enhancements to the Brazilian Unified Health System General Audit Office (AUDSUS) audit system by using the business process model and notation (BPMN). Thus, all software requirements were specified based on the modeled business processes, providing a faster software development process and a more efficient information flow between stakeholders and the teams involved.

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