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An Express Management System With Graph Recurrent Neural Network for Estimated Time of Arrival

An Express Management System With Graph Recurrent Neural Network for Estimated Time of Arrival
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Author(s): Xiaozhi Su (Xi'an International Studies University, China), Bilal Alatas (Firat University, Turkey)and Osama Sohaib (University of Technology Sydney, Australia & American University of Ras Al Khaimah, UAE)
Copyright: 2025
Volume: 37
Issue: 1
Pages: 26
Source title: Journal of Organizational and End User Computing (JOEUC)
Editor(s)-in-Chief: Sangbing (Jason) Tsai (International Engineering and Technology Institute (IETI), Hong Kong)and Wei Liu (Qingdao University, China)
DOI: 10.4018/JOEUC.370912

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Abstract

Estimated Time of Arrival (ETA) is a crucial task in the logistics and transportation industry, aiding businesses and individuals in optimizing time management and improving operational efficiency. This study proposes a novel Graph Recurrent Neural Network (GRNN) model that integrates external factor data. The model first employs a Multilayer Perceptron (MLP)-based external factor data embedding layer to categorize and combine influencing factors into a vector representation. A Graph Recurrent Neural Network, combining Long Short-Term Memory (LSTM) and GNN models, is then used to predict ETA based on historical data. The model undergoes both offline and online evaluation experiments. Specifically, the offline experiments demonstrate a 5.3% reduction in RMSE on the BikeNYC dataset and a 6.1% reduction on the DidiShenzhen dataset, compared to baseline models. Online evaluation using Baidu Maps data further validates the model's effectiveness in real-time scenarios. These results underscore the model's potential in improving ETA predictions for urban traffic systems.

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