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A Meta-Analysis of Emotion and Cognition in Information System
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Author(s): Wen-Lung Shiau (Department of Business Administration, Zhejiang University of Technology, China), Puxi Shi (Department of Business Administration, Zhejiang University of Technology, China) and Ye Yuan (Department of Business Administration, Zhejiang University of Technology, China)
Copyright: 2021
Volume: 17
Issue: 1
Pages: 19
Source title:
International Journal of Enterprise Information Systems (IJEIS)
Editor(s)-in-Chief: Gianluigi Viscusi (Imperial College Business School, United Kingdom)
DOI: 10.4018/IJEIS.2021010107
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Abstract
The current research on the information systems (IS) shows that emotion and cognition can affect behavior, but their interaction with each other is not clear. This paper attempts to clarify the interaction between emotion and cognition and explain their antecedents and consequences. This research includes a meta-analysis composed of 33 papers related to emotion and cognition in high-quality IS journals. Results reveal cognition affects emotion when emotion can be changed or manipulated by an external stimulus, and emotion can be attributed to a combination of multiple cognitive appraisals. By contrast, emotion affects cognition when it involves the use of information technology and focuses on intuitive interface design features and stable personality traits. The authors contribute to the literature with a more comprehensive summary of antecedents and consequences of emotion and cognition and provide practical implications for enterprises to understand consumer behavior from the perspective of the interaction between emotion and cognition.
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