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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Yllka Azemi

Yllka Azemi is a Visiting Assistant Professor of Marketing in Indiana University Northwest. She teaches marketing courses to undergraduate and MBA students. Her research interests include online service failure and recovery strategies, social media marketing, online and offline consumer behaviour, and online brand relationships. She received her bachelor degree from Rochester Institute of Technology (USA), Master’s degree from University of Wales (UK), and PhD from Cardiff Metropolitan University (UK). She has been delivering lectures on marketing and digital marketing and qualitative research in number of UK Universities, including CAPA Education (London), Regents University, University of West London, and London College of Contemporary Arts. She is a visiting lecturer in Riinvest College (Kosovo). Yllka has published work in numerous international conferences, book chapters and journal papers.
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