Claudia Amaral Santos has a PhD in Linguistics/Terminology from the University of Aveiro (UA) and NOVA Social School of Sciences and Humanities (NOVA-FCSH She has been an Adjunct Professor at the Aveiro Institute of Accounting and Administration (ISCA-UA) since 2001 where she lectures all English subjects in first cycle degrees and specialization courses. She also coordinates the Languages and Social Sciences team and International Mobility programs in her Department. Claudia Amaral Santos is a member of the research unit on Governance, Competitiveness and Public Policy (GOVCOPP) and a collaborator of the research unit on Languages, Literatures and Cultures (CLLC) at the University of Aveiro. She participates regularly in several international projects and her main research interests are focused on education and internationalization, tourism, consumer behaviour, innovation, and sustainability.