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Risk in Partnerships Involving Information Systems Development: Lessons from a British National Health Service Hospital Trust
Author(s): G. Harindranath (Royal Holloway College, University of London, UK)and John A. A. Sillince (Royal Holloway College, University of London, UK)
Copyright: 2002
Pages: 12
EISBN13: 9781599047034
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Abstract
This is a case study of a US$ 30 million project to establish a new form of rapid healthcare service delivery within the context of a highly politicised National Health Service Hospital (NHS) Trust in the United Kingdom (UK). This project involved large-scale redesign of long-established healthcare procedures and the development of sophisticated new information systems (IS) through a unique partnership between the public sector (the UK’s NHS) and a number of private sector companies (a software developer, a facilities manager, a hardware vendor and a builder). The case study concentrates on, what is often, one of the more important determinants of the success or failure of such partnerships involved in information systems development, i.e. ‘risk’.
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