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Supporting Interorganizational Processes with Interaction Flows and Business Rules
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Author(s):
Peter Rittgen
(University College BorĂ¥s, Sweden)
Copyright:
2007
Pages:
4
Source title:
Managing Worldwide Operations and Communications with Information Technology
Source Editor(s):
Mehdi Khosrow-Pour, D.B.A.
(Information Resources Management Association, USA)
DOI:
10.4018/978-1-59904-929-8.ch004
ISBN13:
9781599049298
EISBN13:
9781466665378
Keywords:
Information Science Reference
/
IT Research & Theory
/
IT Research and Theory
/
Library & Information Science
Abstract
Framework contracts are the main instrument to regulate the cooperation of organizations but they are rarely sufficiently elaborated to actually support the daily routine of interaction. In order to provide this support we suggest the development of interaction flows, interorganizational workflows that describe routine behaviour on a detailed level (sunny-day scenario). They are complemented by business rules which cover exceptional behaviour.
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