A Study into the Critical Success Factors When Implementing Business Process Management Systems

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Author(s): Pascal Ravesteyn (University for Applied Science Utrecht, Institute for Process Innovation, The Netherlands)
Copyright: 2007
Pages: 3
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch326
ISBN13: 9781599049298
EISBN13: 9781466665378

Keywords: Information Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

Nowadays the interest in Business Process Management (BPM) and Service Oriented Architecture (SOA) is rising enormously. There are a lot of software developers and consultancy firms that are jumping to the occasion and are selling Business Process Management Systems (BPMS) that are based on these concepts (Gartner 2006). Hearing these companies talk, it is mostly about ‘What’ the BPM and SOA concepts are and ‘Why’ companies should start projects. Often the aim of such projects is turning a company’s current application portfolio to a Service Oriented Architecture that can make the business more agile by using Business Process Management concepts and putting the business in the lead where it concerns the use of IT.

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