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State Portals: Empowering E-government via Software Engineering
Abstract
In an effort to deliver efficient and effective e-government services State portals are playing a prominent role. Software engineers are able to facilitate the convergence of politics and administration. On November 8, 2000, U.S. voters received conflicting media projections, but the Secretary of State’s Office in Florida was able to provide them with that state’s most timely election counts. With this example, software engineering factors, such as the use of dynamic web programming, can suddenly spring to the forefront of attention. For almost all federated entities, the establishment of state portals has become an advanced stage of e-government. Most states now have them and they can provide a wide variety of public services. Portals can be used as a gateway or central access point, but to appear coordinated, they should be based on a sound software engineering framework. This article presents the convergence of advanced software engineering practices with the empowerment of public administration standards and the swift enabling of public policy via state portals.
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