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low budget E-Commerce solution for a Dental supply Company

low budget E-Commerce solution for a Dental supply Company
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Author(s): David A. Gadish (California State University Los Angeles, USA)
Copyright: 2007
Pages: 5
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch140
ISBN13: 9781599049298
EISBN13: 9781466665378

Abstract

This case presents an overview of an e-commerce solution for a dental supply company that provides dentists with over 16,000 different dental products from alloys, to dental instruments to x-ray products. Using the e-commerce solution of ENG Dental Supply, dental offices are able to order products online. This is a more efficient approach to the traditional catalog order method where dentists would call in or fax their orders. The process and challenges of implementing this low budget e-commerce solution are discussed.

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