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Knowledge Sharing Infrastructure for Virtual Enterprises
Abstract
A knowledge-sharing infrastructure is required to facilitate collaborative work in virtual enterprises. In doing so, it is important to have a methodology for mapping business level requirements to collaborative software tools. This paper introduces a methodology for analysis and design of collaborative information systems with the objective of maintaining a shared awareness among knowledge workers in virtual enterprises. A LotusNOTES implementation prototype of this methodology is also shown and its functions are highlighted using a Network Management/Troubleshooting Case Study.
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