Knowledge Management Based View of Information System Development Process

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Author(s): El-Sayed Abou-Zeid (Concordia University, Canada)and Bouchaib Bali (Concordia University, Canada)
Copyright: 2005
Pages: 4
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch140
ISBN13: 9781616921293
EISBN13: 9781466665354

Keywords: Information Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

By viewing information system development (ISD) process as a knowledge work different factors related to the creation and sharing knowledge can be identified as possible causes of ISD methodologies low acceptance and mode of use. Knowledge-related problems in ISD process are divided into three main categories, namely: the tacitness of application domain knowledge, the tacitness of ISD methodology knowledge and the symmetry of ignorance in ISD process. This paper uses Tuomi’s knowledge creation model to identify knowledge-manipulation activities required in each phase of ISD process.

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