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Intelligent Agents in a Trust Environment

Intelligent Agents in a Trust Environment
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Author(s): Rahul Singh (University of San Diego, USA)and Mark A. Gill (Arizona State University, USA)
Copyright: 2001
Pages: 4
Source title: Managing Information Technology in a Global Economy
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-07-5.ch073
ISBN13: 9781930708075
EISBN13: 9781466665323

Abstract

Intelligent agents and multi-agent technologies are an emerging technology in computing and communications that hold much promise for a wide variety of applications in Information Technology. Agent based systems range from the simple, single agent system performing task such as email filtering, to very complex, distributed system of multiple agents each involved in individual and system wide goal oriented activity. With the tremendous growth in the Internet and Internet based computing and the explosion of commercial activity on the Internet in recent years, intelligent agent based systems are being applied in a wide variety of electronic commerce applications. In order to be able to act autonomously in a market environment, agents must be able to establish and maintain trust relationships. Without trust, commerce will not take place. This research extends previous work in intelligent agents to include a mechanism for handling the trust relationship and shows how agents can be fully used as intermediaries in commerce.

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