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Integrating Knowledge Across Organizations: The Role of Social Capital
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Author(s): Mamata Bhandar (National University of Singapore, Singapore), Pan Shan-Ling (National University of Singapore, Singapore), Bernard C.Y. Tan (National University of Singapore, Singapore)and Goh Puay-Guan (SembCorp Logistics, Singapore)
Copyright: 2005
Pages: 4
Source title:
Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch118
ISBN13: 9781616921293
EISBN13: 9781466665354
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Abstract
With inter-organizational collaborations in distinct forms (e.g. strategic alliances, joint ventures) being on the rise, knowledge management needs to extend beyond organizational boundaries. Specifically, when organizations engage in collaborative projects and the knowledge required for the project is present in different entities across the organizations, the challenge of knowledge management is in integrating knowledge bases across organizations [2]. Through an interpretive case study, this paper examines the role of social capital on knowledge integration in a four-member collaborative project. Findings suggest that the role of social capital varies from that of a motivator to an integrator and a facilitator.
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