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Implementing Process Improvement in Nine Software Organizations: A Case Study
Abstract
This paper describes the experience of implementing a CMMI-based software process improvement (SPI) project in a group of nine software organizations. We explain the approach we followed to design and implement the project, enumerate the main problems we encountered during its implementation, and mention the principal lessons learned and the critical success factors we think should be considered for this type of projects. Finally, the project’s results are summarized and future work is outlined. The issues discussed in this paper may interest software organizations, company consortiums, governments, and international financial institutions interested in conducting SPI projects involving software organizations.
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