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The Impact of Trust on the Benefits Obtained from Knowledge Sharing

The Impact of Trust on the Benefits Obtained from Knowledge Sharing
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Author(s): Ran Wang (University of Maryland Baltimore County, USA) and Bonnie Rubenstein-Montano (Georgetown University, USA)
Copyright: 2002
Pages: 3
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch210
ISBN13: 9781930708396
EISBN13: 9781466641358

Abstract

Knowledge sharing is currently at the forefront of research in the areas of organizational management and electronic business. Research has focused on aspects of knowledge sharing such as trust, quality of knowledge shared, and task complexity. This paper builds on past inquiries of trust in knowledge sharing by examining how the benefits obtained from knowledge sharing change as trust levels change. A Repeated Measures ANOVA design is used to test the impact of trust on knowledge sharing. Task completion time, the dependent variable, measures the effect of knowledge sharing. Statistical analysis suggests that the benefit obtained from knowledge sharing increases as trust level increases.

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