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Amount and Utility of Information Values: Two Cases of the Two Most Misunderstood Quality Attributes
Abstract
This is a comparative technology-independent case approach to theory based views of operations quality requirements for data and information values. Two contrasting cases illustrate the intricate relationship between the amount of information as defined by Shannon and Weaver and the utility value of information as defined by Kofler. Simple examples illustrate the role of quantity and utility value of information in decision-making within business environments. They are discussed by referring to the ontological, evolutional, and teleological frameworks proposed for assessing operations quality of data/information values
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