Usage Intention of E-Government Services in Macao

View Sample PDF

Author(s): Chang Boon Patrick Lee (University of Macau, Macao)and U Ian Edith Lei (The Venetian ® Macao-Resort-Hotel, Macao)
Copyright: 2011
Pages: 10
Source title: Global Strategy and Practice of E-Governance: Examples from Around the World
Source Author(s)/Editor(s): Danilo Piaggesi (Fondazione Rosselli Americas (FRA) & International Knowledge Economy Program (IKEP), USA), Kristian Sund (Middlesex University, UK)and Walter Castelnovo (University of Insubria, Italy)
DOI: 10.4018/978-1-60960-489-9.ch004

Keywords: Electronic Government / Government & Law / Information Science Reference

Purchase

View Usage Intention of E-Government Services in Macao on the publisher's website for pricing and purchasing information.

Abstract

To implement electronic-government (e-government) services successfully, it is important to know the factors that influence their acceptance. In this study, we investigated the influence of trust and compatibility in the context of usage intention of e-government services in Macao. In Macao, government services are easily accessible via government departments and offices. Switching to e-government services would require users’ trust and having the services fit into the users’ way of life. The results of our analyses found that trust and compatibility are positively related to usage intention and that the independent variables accounted for 63 percent of the variance in usage intention. We discussed the implications of the research findings.

The IRMA Community

Research IRM

Usage Intention of E-Government Services in Macao

Purchase

Abstract

Related Content

IRMA Sponsors