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Towards a Successful E-Government Implementation
Abstract
There are many different benefits that a government can obtain from encouraging the use of Information and Communication Technologies (ICTs) in its public sector delivery frameworks. Utilization of ICTs as a socio-economic stimulant has long been recognized by governments the world over. Electronic government utilizes ICTs to provide all the access to a wide range of public services. Today, different government departments and/or units at all levels of the governance hierarchy respond to millions of citizen demands electronically. The rising interest of many stakeholders in e-Government calls for a conceptual model that will guide implementation regardless of context. This chapter argues that several key success factors are appropriate and need to be considered for successful e-Government implementation. About one hundred e-Government Websites were examined upon those key success factors. Sixty-one university students took part in this investigation. Using t-test, the chapter investigates the appropriateness of the proposed model.
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