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Towards a Successful E-Government Implementation
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Author(s):
Mehdi Sagheb-Tehrani (Columbus State University, USA)
Copyright:
2015
Pages:
24
Source title:
Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s):
Information Resources Management Association
(USA)
DOI:
10.4018/978-1-4666-8358-7.ch044
Keywords:
Business Science Reference
/
Government & Law
/
Public & Sector Management
/
Public and Sector Management
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Towards a Successful E-Government Implementation
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Abstract
There are many different benefits that a government can obtain from encouraging the use of Information and Communication Technologies (ICTs) in its public sector delivery frameworks. Utilization of ICTs as a socio-economic stimulant has long been recognized by governments the world over. Electronic government utilizes ICTs to provide all the access to a wide range of public services. Today, different government departments and/or units at all levels of the governance hierarchy respond to millions of citizen demands electronically. The rising interest of many stakeholders in e-Government calls for a conceptual model that will guide implementation regardless of context. This chapter argues that several key success factors are appropriate and need to be considered for successful e-Government implementation. About one hundred e-Government Websites were examined upon those key success factors. Sixty-one university students took part in this investigation. Using t-test, the chapter investigates the appropriateness of the proposed model.
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