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Tools That Drive Innovation: The Role of Information Systems in Innovative Organizations
Abstract
The purpose of this chapter is to examine computer technology as a tool to support innovation and innovative processes. The primary problem that this chapter is intended to address is the multitude of widely held misconceptions that seem to exist regarding technology and innovation; technology is not innovative in and of itself. The primary method of research for this chapter is a literature review and case study method examining how technology is being successfully integrated into innovative processes in industry. Specifically this chapter focuses on technology’s role in communication and creativity, two of the many activities found in an innovative process. Findings indicate that while directly connecting technology use to innovation is difficult, technology can play a substantial role in facilitating the innovative process. Thus, technology is a qualifier for many innovative processes, a resource that is necessary for the work of innovation to take place.
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