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The Role of Emotional Intelligence in Effective Leadership and Decision-Making in Business Management

The Role of Emotional Intelligence in Effective Leadership and Decision-Making in Business Management
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Author(s): Rohan Sharma (Shoolini University, India), Rozy Dhanta (Shoolini University, India)and Dahlak Daniel Solomon (Shoolini University, India & Adama Science and Technology, Ethiopia)
Copyright: 2023
Pages: 15
Source title: AI and Emotional Intelligence for Modern Business Management
Source Author(s)/Editor(s): Bhawana Bhardwaj (Central University of Himachal Pradesh, India), Dipanker Sharma (Central University of Himachal Pradesh, India)and Mohinder Chand Dhiman (Kurukshetra University, India)
DOI: 10.4018/979-8-3693-0418-1.ch007

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Abstract

Effective leadership and decision-making are essential in today's dynamic corporate environment. This study explores how important company management components are impacted by emotional intelligence (EI). EI entails the ability to identify, evaluate, and control one's own emotions as well as those of others. It examines the elements of EI and how it is used in decision-making and leadership. Highly empathetic leaders motivate and engage their staff, improving the workplace and performance. The study reveals how EI affects decision-making, taking into account both cognitive and emotional components for better results in difficult circumstances. The importance of training, mentoring, and feedback in the development of EI in executives is stressed. This promotes efficiency and thoughtful decision-making, which eventually leads to organizational success. It is essential to give EI top priority while developing leaders. The report also suggests prospective lines of inquiry and provides helpful advice for practitioners.

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