The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Telecommunication Customer Demand Management
Abstract
In the highly competitive environment, the real-time and dynamic customer demand analysis technology is required by the enterprise information systems in order to respond to customer demand efficiently and automatically. Based on a customer value hierarchy model, this chapter proposes a customer demand analysis method and proposes ways to capture customer demand knowledge. Then, we present a novel product recommendation approach, which involves the customer value hierarchy model into traditional recommender systems. Through the above steps, the telecom operators can get their customer demand and respond to their demand automatically.
Related Content
S. Vijay Anand, Sathis Kumar B..
© 2023.
12 pages.
|
Sudarson Rama Perumal, Muthumanikandan V., Sushmitha J..
© 2023.
30 pages.
|
Sipra Swain, Biswa Ranjan Senapati, Pabitra Mohan Khilar.
© 2023.
31 pages.
|
Uma Mageswari R., Nallarasu Krishnan, Mohammed Sirajudeen Yoosuf, Murugan K., Sankar Ram C..
© 2023.
20 pages.
|
Divya L., Pradeep Kumar T. S..
© 2023.
15 pages.
|
Pradeep Kumar T. S., Vetrivelan P..
© 2023.
15 pages.
|
Vanitha Veerasamy, Rajathi Natarajan.
© 2023.
16 pages.
|
|
|