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Synergizing Efficiency and Customer Delight on Empowering Business With Enterprise Applications
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Author(s): D. Lavanya (PSNA College of Engineering and Technology, India), Sandeep Rangineni (Pluto TV, USA), Latha Thamma Reddi (DXC Technology, USA), R. Regin (SRM Instıtute of Science And Technology, Ramapuram, India), S. Suman Rajest (Dhaanish Ahmed College of Engineering, India)and P. Paramasivan (Dhaanish Ahmed College of Engineering, India)
Copyright: 2024
Pages: 15
Source title:
Data-Driven Decision Making for Long-Term Business Success
Source Author(s)/Editor(s): Sonia Singh (Toss Global Management, UAE), S. Suman Rajest (Dhaanish Ahmed College of Engineering, India), Slim Hadoussa (Brest Business School, France), Ahmed J. Obaid (University of Kufa, Iraq)and R. Regin (SRM Institute of Science and Technology, India)
DOI: 10.4018/979-8-3693-2193-5.ch010
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Abstract
Enterprise applications have never been more important in an era where organizations thrive on efficiency and consumer happiness. This chapter is an enthralling voyage into the world of cutting-edge technology in which the authors investigate the revolutionary power of enterprise applications and their significant impact on modern enterprises. They delve into the dense web of corporate applications that serve as the backbone of enterprises, fueling growth and fostering innovation. These applications are intended to optimize procedures, streamline operations, and improve cross-departmental communication, allowing firms to function at maximum efficiency while maintaining a laser-like focus on customer satisfaction. They show how, in an ever-changing technological context, enterprise applications have developed from traditional software tools to agile, intelligent, and integrated solutions. The alternatives are endless, from enterprise resource planning (ERP) systems to customer relationship management (CRM) platforms.
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