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Strategic Antecedents of Emotional Involvement in Europe: Emotions at Work Context and Human Resource Management
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Author(s): Ana María Lucia-Casademunt (Universidad Loyola Andalucía, Spain), Antonio Ariza-Montes (Universidad Loyola Andalucía, Spain)and Teresa Montero-Romero (Universidad Loyola Andalucía, Spain)
Copyright: 2016
Pages: 14
Source title:
Strategic Labor Relations Management in Modern Organizations
Source Author(s)/Editor(s): Ana María Lucia Casademunt (Universidad Loyola Andalucía, Spain)
DOI: 10.4018/978-1-5225-0356-9.ch012
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Abstract
The globalization of tourism is one of the most competitive industries in the world. The present chapter deals with a new paradigm in the management of human resources in organizations in the sector, focused on development and deep involvement in their practices. In particular it explores the construct of job involvement in its emotional dimension – emotional involvement in a sample of 1,628 European employees who work in the hotel and restaurant sector. Using a model of binary logistical regression, the result identifies the profile of the European employee involved emotionally with the activity that he/she carries out and reveals the main variables that the managers of human resources in this type of organization should act upon if they wish to increase the level of emotional involvement of their employees compared to other competitors in such a globalized sector.
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