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Socio-Cultural Factors and Collaboration
Abstract
This chapter discusses the importance of the socio-cultural factors of collaboration. This social influence is experienced not only in the society where the customers exist, but also within the internal organization, employees, business partners and senior management. The transition to a collaborative business will affect all these involved parties and it is important to understand that effect and prepare the parties for the transition. This chapter starts by providing some definitions of the social aspects in information technology. The correlations between the IT changes and corresponding changes to the society are demonstrated. The discussion, in this chapter, is aimed to handle some of the risks associated with transitioning to collaborative business that are non-technical in nature.
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