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Social Networking and Knowledge Sharing in Organizations

Social Networking and Knowledge Sharing in Organizations
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Author(s): Sarabjot Kaur (Indian Institute of Technology Kanpur, India)and Subhas Chandra Misra (Indian Institute of Technology Kanpur, India)
Copyright: 2019
Pages: 9
Source title: Advanced Methodologies and Technologies in Media and Communications
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7601-3.ch045

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Abstract

Knowledge sharing in organizational context is facilitated by communicative process affected by varied social dynamics. It can be a difficult process in case of distributed organizations as employees may not be aware of the right source of getting advice and expertise. In such a scenario, social networking tools provide the required functionality for such sharing and lead to better social ties among knowledge providers and seekers across the organization. The chapter brings out some factors that affect knowledge-sharing behavior in the context of organizations using social networking tools as a communicative media.

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