Social Media Applications Promote Constituent Involvement in Government Management

View Sample PDF

Author(s): Gerald A. Merwin Jr. (Valdosta State University, USA), J. Scott McDonald (University of Texas at El Paso, USA), John R. Bennett Jr. (Valdosta State University, USA)and Keith A. Merwin (Merwin Associates, USA)
Copyright: 2016
Pages: 20
Source title: Strategic Integration of Social Media into Project Management Practice
Source Author(s)/Editor(s): Gilbert Silvius (LOI University of Applied Sciences, The Netherlands & University of Johannesburg, South Africa)
DOI: 10.4018/978-1-4666-9867-3.ch016

Keywords: Business Science Reference / Management Science / Media & Communications / Social Networking

Purchase

View on the publisher's website for pricing and purchasing information.

Abstract

This chapter explores the use of social media applications by local governments to communicate with constituents and promote involvement in policy and project management activities. Although public and private sector organizations make different uses of social media (Halverson, Hauknes, Miles, & Røste, 2005), there are many ways for government and nonprofit entities to make use of Web 2.0 applications. The focus in this chapter is on local government and a variety of examples will be provided. Some local government agencies primarily provide information to constituents through the social media apps, while others solicit the input from citizens to expand involvement. Finally, suggestions for future research and uses will be discussed.

The IRMA Community

Research IRM

Social Media Applications Promote Constituent Involvement in Government Management

Purchase

Abstract

Related Content

IRMA Sponsors