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Role of Knowledge Workers in Business Process and Innovation

Role of Knowledge Workers in Business Process and Innovation
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Author(s): Appasaheb Naikal (S P Jain School of Global Management, Singapore)and Mayank Bapna (PT Prizer Primindo 19G, Indonesia)
Copyright: 2015
Pages: 13
Source title: Promoting Socio-Economic Development through Business Integration
Source Author(s)/Editor(s): Shalini Kalia (IMT Ghaziabad, India), Bhavna Bhalla (IMT Ghaziabad, India), Lipi Das (IMT Ghaziabad, India)and Neeraj Awasthy (IMT Ghaziabad, India)
DOI: 10.4018/978-1-4666-8259-7.ch002

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Abstract

Highly skilled knowledge workers are the main driving force for innovation; however, their innovation may not always ensure the achievement of business goals. Only the alignment of the innovation with business goals can transform their innovation into individual performance. Similarly variation in individual capabilities of knowledge workers may not lead to final business goals. This paper focuses on knowledge workers, their performance, the business processes followed and effectiveness of the business processes to enhance productivity of the organizations.

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