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The Role of Maturity Models in IT Governance: A Comparison of the Major Models and Their Potential Benefits to the Enterprise
Abstract
This chapter assesses what role maturity models can play in enterprise IT governance. Frameworks that are well known in the IT industry, such as the Capability Maturity Model, make it possible to assess maturity in key areas. The author describes additional maturity models that have no formal association with a comprehensive framework, the application of which represent significantly less overhead than the larger frameworks that include a maturity model component. The author seeks to present a broad perspective on maturity models that enterprises can use as a preliminary means of evaluating what tools are available to them. As such, this overview of maturity models is intended to facilitate the selection of a model that can bring about improved IT governance in one or more focus areas.
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