Reasons Behind IT Project Failure: The Case of Jordan

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Author(s): Emad Abu-Shanab (Yarmouk University, Jordan)and Ashraf Al-Saggar (Irbid Electricity Company, Jordan)
Copyright: 2013
Pages: 15
Source title: Business Strategies and Approaches for Effective Engineering Management
Source Author(s)/Editor(s): Saqib Saeed (Department of Computer Information Systems, College of Computer Science and Information Technology, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia), Mohammad Ayoub Khan (Centre for Development of Advanced Computing, India)and Rizwan Ahmad (Qatar University, Qatar)
DOI: 10.4018/978-1-4666-3658-3.ch011

Keywords: Business Science Reference / Industrial Engineering / Operations and Service Management / Science & Engineering

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Abstract

Information Technology (IT) projects have high failure and escalation rates because of the nature of domain and the rapid technology changes. It is important to understand the factors causing IT project success or failure. This chapter reviews the literature related to project failure and escalation and concludes with 17 important factors that cause IT projects to fail and 10 factors that contribute to the escalation of projects in time, cost, or scope. The concluded factors are utilized in an empirical study to explore the Jordanian environment and check the rank of these factors as perceived by Jordanian specialists. Conclusions and future work are stated at the end of this chapter.

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