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Public Administration 5.0 in Super Smart Society: Focusing Policies and Innovative Solutions
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Author(s): Bhupinder Singh (Sharda University, India), Anjali Raghav (Sharda University, India)and Kittisak Wongmahesak (North Bangkok University, Thailand)
Copyright: 2025
Pages: 14
Source title:
Public Governance Practices in the Age of AI
Source Author(s)/Editor(s): Kittisak Wongmahesak (North Bangkok University, Thailand), Jamaluddin Ahmad (Universitas Muhammadiyah, Sidenreng Rappang, Indonesia)and Ahmad Mustanir (Universitas Muhammadiyah, Sidenreng Rappang, Indonesia)
DOI: 10.4018/979-8-3693-9286-7.ch009
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Abstract
Public Administration 5.0 represents a paradigm shift in governance where cutting-edge technologies like artificial intelligence (AI), Internet of Things (IoT), and blockchain are harnessed to develop efficient, citizen-centric, and sustainable systems. Informed by Society 5.0 principles, this new vision stands out for its emphasis on balancing technology with human-centric principles to produce inclusivity, equity, and well-being. These involve digital transformation, ethical AI deployment, participatory decision-making, and equitable access to technology. It also emphasizes the need for viability building, public-private partnerships, and international cooperation to overcome challenges like infrastructure gaps, digital divides, and ethical dilemmas. This chapter emphasizes the transformational capacity of Public Administration 5.0 in tackling wicked problems and realizing Sustainable Development Goals (SDGs) by providing a clear implementation pathway. The Chapter ends with insights and directions for research leading toward realizing this vision.
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