Projects without Email, Is that Possible?

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Author(s): Peter Wijngaard (Atos Consulting, The Netherlands), Ina Wensveen (Atos Consulting, The Netherlands), Anne Basten (Atos Consulting, The Netherlands)and Tim de Vries (MSD, The Netherlands)
Copyright: 2016
Pages: 18
Source title: Strategic Integration of Social Media into Project Management Practice
Source Author(s)/Editor(s): Gilbert Silvius (LOI University of Applied Sciences, The Netherlands & University of Johannesburg, South Africa)
DOI: 10.4018/978-1-4666-9867-3.ch013

Keywords: Business Science Reference / Management Science / Media & Communications / Social Networking

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Abstract

Email is standard way of communication in our daily life and in projects. But email traffic becomes more and more cumbersome. More than 25 percent of a working day is spend on email related tasks. Email is misused, and can create crisis in project teams. Nowadays the current generation of project team members is more used to using social media and social collaboration to communicate. To take advantage of that and to limit the use of email, the Zero email program was introduced within Atos. Limiting the use of emails with project teams can be achieved by introducing the right set of tools, a thorough management of change program, using early adaptors, starting small and acting – as a project manager – as a good example. Completely get rid of all email is still not possible; only when all parties are working with the same social media and collaboration tooling, a 80% result can be achieved. But in the current global world of project management with all its different stakeholders and parties, there is still a long way to go.

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