Privacy and Banking in Australia

View Sample PDF

Author(s): Supriya Singh (Smart Internet Technology Cooperative Research Centre/RMIT University, Australia)
Copyright: 2009
Pages: 14
Source title: Handbook of Research on Social and Organizational Liabilities in Information Security
Source Author(s)/Editor(s): Manish Gupta (State University of New York, USA)and Raj Sharman (State University of New York, USA)
DOI: 10.4018/978-1-60566-132-2.ch010

Keywords: Information Science Reference / Information Security & Privacy / IT Security and Ethics / Security & Forensics

Purchase

View Privacy and Banking in Australia on the publisher's website for pricing and purchasing information.

Abstract

Enabling customers to influence the way they are represented in the bank’s databases, is one of the major personalization, responsiveness, and privacy issues of banking. In this chapter we draw on the results from a qualitative study of the ways in which Australians think of privacy, security, and money. We find that changes in life stages, residence, and relationships motivate people to share additional personal information with their bank, in order to receive personalized services. The chapter proposes ways in which privacy rights management can help customers better represent themselves in a flexible manner, reflecting the changes in their lives.

The IRMA Community

Research IRM

Privacy and Banking in Australia

Purchase

Abstract

Related Content

IRMA Sponsors