Online Research without E-Reference: What is Missing from Digital Libraries?

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Author(s): Jackie Zanghi-LaPlaca (Credo Reference, USA)
Copyright: 2012
Pages: 9
Source title: E-Reference Context and Discoverability in Libraries: Issues and Concepts
Source Author(s)/Editor(s): Sue Polanka (Wright State University, USA)
DOI: 10.4018/978-1-61350-308-9.ch007

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

With so many e-resources in the library, and so many avenues to it, what tools point users to the information relevant to their research? Investing in an electronic library without a strong online reference service leaves resources undiscovered, unapproachable, and underutilized. This chapter will discuss the important and welcoming function of reference services in order to increase the value and use of an institution’s e-resources collection, especially resulting with increased information literacy for students.

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Online Research without E-Reference: What is Missing from Digital Libraries?

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