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The New Generation of Knowledge Management for the Web 2.0 Age: KM 2.0
Abstract
Today, due to spurred social (e.g. the “Millennials”) and technological (e.g. Broadband Internet, Mobile Technology, GPS1, Web 2.0), etc) changes, organizations are transformed in an economic environment that is more than ever competitive. In the context of the Social Organization in the Web 2.0 age, collaboration mediated by technology, social networking and virtual communities, culture of awareness and innovation have become new levers to put Collective Intelligence at the service of the organization. In such an organization, all employees can equally participate in creating, using and sharing information and knowledge. The “Individual”- knowledge worker, plays a central role in this case.
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