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Lecturing Tomorrow: Virtual Classrooms, User Centered Requirements and Evaluative Methods
Abstract
This chapter presents a survey methodology addressing learners’ requirements, their expectations and experiences regarding challenges in the implementation process of new educational technology in educational institutions. The presented methodology was devised and applied during the pilot use of a web conferencing system (in its educational form as a virtual classroom) in distance education, and combines the evaluation of usability, acceptance and expected benefits in order to generate statements and to substantiate decisions on educational technology at an early stage of its institutional introduction. The methodical procedure, survey instruments and results from its exemplary exertion are described. The overall objective of this chapter is to prove the appropriateness of this multi-perspective and user centered approach towards the examination of utility, resulting in a pragmatic and transferable tool for the evaluation of the three named factors.
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